Policy, Refunds, and Liability

While we make every attempt to arrive on time, please understand that there are many unforeseen circumstances that could affect our arrival time. Please allow a 20-minute grace period.  Hampshire Roots Homestead will contact you via phone, text, or email if we are running late.

 There are no refunds on purchases. If you need to reschedule, please provide at least 48 hours’ notice, if possible. Hampshire Roots Homestead is happy to work with you to reschedule an event if something happens.

By purchasing this product, you are agreeing that Hampshire Roots Homestead are not liable for any bodily harm or property damage that may occur throughout the goat visit.

How far do you deliver?

Our included delivery range, is within a 30 mile radius from our farm in Augusta, WV. We are willing to travel to you, if you are outside of the 30-mile range, for an additional $2 per mile. Please keep this in mind while booking. If you book and are outside of the delivery zone, we will reach out to you to confirm the additional mileage fee before adding it. You are welcome to email us if you have questions about the delivery zone.

What are the rules?

Our only rule is that you keep all dogs away from the space where we will be bringing the goats. As friendly as your dog(s) most likely are, we want our goats to feel safe, and we want you to have the best experience possible. 

Are the goats babies?

When we have baby goats, we will bring them; however, since we do not regularly breed, we don’t always have babies. ALL of our goats are small, and all of them love to cuddle! We raise Nigerian dwarf goats, which are a miniature breed.

Can we feed the goats?

Yes! We will bring some food for you to feed them during their time with you. They also love pine needles, so if you have a pine tree in your yard, you can pick some small branches and they will go crazy over it! 

Can we hold the goats?

Absolutely! Our goats have been handled since day one and they adore the attention! Even our older goats love being cradled in your arms. We will bring them on leashes, so you can hold them and also walk them. If you have an area they can play in, such as a garage, or a fenced-in yard, or even your living room(they are diapered), we can take the leases off.

How much does it cost?

Our regular, Goat Grams cost $70 for 30 minutes and $130 for 1 hour, as long as it’s within our 30-mile range. If your location is outside of the 30-mile range, there is a $2 per mile fee for each mile over.

Can the goats go inside?

Totally! We make sure to have cleaning supplies with us, and have them wear diapers to avoid any accidents. That being said, diapers are not foolproof and they can leak. Please be aware of this if planning on having the goats inside. We will do our best to make sure the goats have a clean diaper before each gram, and will try to clean up any accidents or leakage; however, we are not responsible for any damages to carpets or upholstered furniture in the event there is an accident. 

How long do we get to play with them?

Goat grams can be booked for either 30 minutes or an hour. We recommend that large groups and parties book the 1 hour gram to allow for enough time for each person to get a turn with the goats. Make sure that your recipient(s) is available during that length of time to get the most out of your goat gram. You might also want to be there yourself to see their face light up with joy. 

Are there any safety precautions? Why do you require a waiver?

We require that anyone participating in any of our animal events sign our liability waiver. The waiver is something we must have for insurance purposes.

Most people who have never been around goats, specifically our goat kids, will be surprised at how sweet and friendly they are. Our goats are not the least bit aggressive and are very trusting. Because of the amount of human interaction they get from the time they are born, they are happy and eager to meet people, as they know no strangers, and they are especially happy to investigate their new surroundings!

Goats are curious like puppies and toddlers and will put everything in their mouth. If you are hosting the babies inside your home or office, please make sure to pick up any food that is hiding on the floor, or small items that a puppy would eat.